FREQUENTLY ASKED QUESTIONS

1. What is the digital tachograph?
Digital tachograph is a control device which is used for road vehicles that transport passenger and ware, it contains printer basically, two home and screen for the cards. It is connected to gearcase via a secure sensor. The tachograph device in vehicle is brain of the vehicle. It is able to store driving period and duties of the driver in its mass memory for 12 months. At the same time, it keeps information related to errors, attempts to falsify the system, violation of the speed limit, details of the calibration in its memory, when it is wanted to reach by the policies. The digital tachograph works with the smart cards. According to their special needs, the drivers, the companies (operators), the services (tachograph calibration centers) and the control incumbents (such as policies) have different smart cards. These cards provide acquiring and/or using information which is in tachograph device in the vehicle.

2. Since when it has become compulsory to use the digital tachograph?
The digital tachograph has become compulsory for all new registered vehicles since 1 May 2006 in European Union. There is no obligation to adapt the vehicles which are registered before this date and installed analogous tachograph device. Implementation in question has become obligatory for our country like all countries which is party of AETR agreement.

3. Is it obligatory to change traditional analogous tachograph device with the digital tachograph device?
No. There is no obligation to change the digital tachograph device with the analogous tachograph device. The adaptation is implemented for the vehicles which has been registered after 16 June 2010, engaged in the transport of the ware vehicles 3.5 tones and more than 3.5 tones and the vehicles which is used to transport passenger and able to carry 9 and more than 9 people including driver.

4. How are the road controls made?
Since the digital tachograph adaptation will not be adapted to vehicles which are already equipped with an analogous tachograph device, the vehicles with both the digital-equipped and the analogous-equipped will be checked.

5. What is the driver card?
It is a smart card which should be used every day while driving a digital tachograph-equipped vehicle.

6. What are the application requirements of the driver card?
From drivers who are engaged in international transport, ware transport and passenger transport, each driver which has SRC1/SRC2/SRC3/SRC4/SRC5 certificate is able to apply the digital tachograph card.

7. How will we take the digital tachograph card?
The driver/the company and the services who want to take the digital tachograph card make their applications via the help of application screen which they reach on the internet at http://staum.tobb.org.tr. The pre-applications will be got on the internet, after the pre-application the drivers will complete the application process by going with necessary documents to chambers which are authorized personally by TOBB. The applicants must be realized the payment before going to the Chambers. Delivery of the card is realized from the Chambers in which application is made. Moreover, both the application and delivery of the control card is carried out with the cooperation which is conducted by TOBB and General Directorate of Security.

8. How long time is the cards valid?
The driver and the company cards are valid for five years, the control cards are valid for two years and the service card is valid for one year.

9. What is the application fee for the cards?
The fee is 130 TL for the driver card, it is 400 TL for the company and the service card.

10. Can I take the driver card more than one?
No.

11. What happens if my driver card is defective, lost or stolen?
The driver should apply for the new card within 7 calendar days in the case of card is lost, stolen or defective. The card issuing authority is supposed to provide the new card within 5 days from receiving a valid application. In the meantime, the driver should print out of the driving and rest period information which is recorded in the tachograph device, sign printouts by adding his personal information. To continue driving without a valid driver more than 15 calendar days (except in some limited circumstances) is prohibited.

12. Can I see information which is stored in tachograph card, and upload by printing out?
Yes. Information can be seen in the screen of the tachograph, it can be printed out through tachograph device in the vehicle or with a card reader which use a computer that is connected to a printer or it can be downloaded tachograph device in the vehicle or another compatible device.

13. What is the company card?
It is a card which is given to the transportation company by the competent authority in the country that the company is settled to lock the information about the company in order to download information which is stored in the tachograph's memory and prevent the unauthorized access.

14. Can a company take the company card more than one?
Yes.

15. Must be the tachograph device in the vehicle controlled regularly?
Yes. The digital tachographes must be controlled by the approved services at least once a two year.

16. Is there any obligation to be archived information in the digital tachograph?
Yes. The companies have to keep information both of the driver cards' and of the tachograph devices' in the vehicle for at least one year. Hence, they must copy information from the cards and the devices regularly.

17. What is the service card?
It is a smart card as a basis which is given approved services and/or assembler of the services for assembling, opening, calibrating, controlling and uploading information to the tachograph devices.

18. Who can receive the service card?
Only the authorized services who receive approval from The Ministry of Science, Industry and Technology can receive service card.

19. Can the services take more than one service card?
Yes.

20. Which documents do require for the application of the driver card?
After the pre-application and payment of the tachograph device procedures, when you go to the related Chamber , you must have below documents to fulfill application process: • The original and photocopy of your driver license
• The original and photocopy of the identity card
• Your biometrical photography which has below characteristics
Characteristics of the biometrical photography:
• The biometrical photography is a photograph which has definite size and characteristics and it is wanted consulates, embassies or consulate generals of the countries for visa applications and passports.
• Dimensions of the biometrical photography is specified as 3,5 cm x 4,5 cm
• The photograph must be taken from the front as to appear two sides of the face, must be smiling.
• The background must be flat and white in color or a light contrast in color. The colorful and figured grounds must not be accepted.
• The photography must not be taken as too dark, too light or leaving a part of the face as dark.
• The eyes must be seen exactly. The photographies which are taken with a sunglass or shining in glass of sunglass are invalid.

21. Which documents do require for the application of the service card?
After the pre-application and payment of the tachograph device procedures, when you go to the related Chamber , you must have below documents to fulfill application process:

• The original and photocopy of the authorized signatures list (it is returned after the control of the original one)
• The original and photocopy of the procuration (If the name of the authorized service is not mentioned in the authorized signatures list, the procuration is demanded.)
• The certificate of enrollment to the Chamber's original
• The photocopy of the tax board
• The photocopy of the certificate of service authority taken by Ministry of Science, Industry and Technology
• The original and photocopy of the identity card of person who will sign the application
• The seal of the service

22. Which documents do require for the application of the company card?
After the pre-application and payment of the tachograph device procedures, when you go to the related Chamber , you must have below documents to fulfill application process:

• The original and photocopy of the authorized signatures list (it is returned after the control of the original one)
• The original and photocopy of the procuration (If the name of the authorized person of the company is not mentioned in the authorized signatures list, the procuration is demanded.)
• The certificate of enrollment to the Chamber's original
• The photocopy of the tax board
• The photocopy of the certificate of service authority taken within the Road Transport Act No. 4925
• The original and photocopy of the identity card of person who will sign the application
• The seal of the service

23. Which are the countries that the digital tachograph application is obligatory, party to AETR agreement?
Germany, Andorra, Albania, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Armenia, Estonia, Finland, France, Croatia, the Netherlands, Great Britain, Ireland, Sweden, Switzerland, Spain, Italy, Montenegro, Kazakhstan, Cyprus, Latvia, Liechtenstein, Lithuania, Luxembourg, Hungary, Macedonia, Malta, Moldova, Monaco, Norway, Uzbekistan, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Turkmenistan, Ukraine, Greece